Hi👋
We’re The Improvement Lab
We’re on a mission to help organisations like yours thrive.
Improve the service you offer customers, make work better for your people, and (re)build your organisation through operational excellence—spending only what you need, nothing that you don’t.
Without the jargon. The ego. Or, the eye-watering consultancy fees.
First Cohort Sold Out
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Register your interest now
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First Cohort Sold Out 💡 Register your interest now 💡
Virtual online coaching and consulting
Our Cohort Training Programme brings the 7 Steps to life — live, interactive, and delivered with your team on Zoom. Across guided sessions we’ll map your current state, dig into the data, and design real changes that make a difference. Along the way, we’ll build your in-house capability and help shape an OpEx programme that’s built for your people, by your people.
We only have 10 places on offer for the next training starting January - Register your interest now.
Stop spending big money on big consultancy.
Invest in your change agents instead.
COMING SOON
Digital Self Paced Online Course
7 Steps to Lasting Change is your no-nonsense guide to building real improvement that actually sticks. Self-paced, practical, and packed with tools you can use straight away, it helps your teams learn by doing.
No jargon, no egos, and definitely no overpriced consultancy fees — just a clear path to making change feel good again.
Hit the button below to register for notification for early access and we will let you know when it’s ready.
Follow us if you like
Follow us on Instagram and LinkedIn for your daily dose of clarity, practical tips, and the occasional rant about why change is harder than it needs to be.
We're here to make business improvement feel doable — and maybe even a bit fun
Contact Us
We want to hear from you!
Whether you're curious about what we can do for you, or just need a bit of a vent (think of it like therapy), we're here for it. Send us a message.
You can also just say hi. 👋🏽